Registration on our website is not mandatory. However, if you register, you can participate in the discount accumulation system and referral program.
To make an exchange, you need to select the exchange direction, specify the desired amount, and fill in the required fields. Then, click the "Exchange" button and follow further instructions. If you have any questions regarding the exchange, please contact support via the online chat.
All requests involving cryptocurrencies are processed after 1 network confirmation.
Once a transaction is made, it is sent to the cryptocurrency network for execution and must be included in a block to become legitimate. The process of including the transaction in a block is called transaction confirmation.
Transaction confirmation may take longer than usual due to a sudden increase in network activity. We understand this may cause concern about the status of your funds, so we recommend sending funds with a priority fee.
If your request processing was suspended due to incorrect information, don't worry. We will fulfill our obligations in full after clarifying the correct details.
Be careful when entering data. Funds sent to incorrect details are most likely to be lost irretrievably.
Be careful when entering data. Funds sent to incorrect details are most likely to be lost irretrievably.
Yes, contact us via chat. The service administrator will likely accommodate your request, and you can discuss the exchange details individually.